GUEST GUIDELINES & RESERVATIONS

Terms & Booking Information

River Vogue Homestay (Murithottathil, 16/124/A) • Old Aluva Munnar Rd, Kuttampuzha, Ernakulam, Kerala 686681

1. Direct Enquiry & Booking Process

Important: Submitting a date enquiry via this website or initiating a WhatsApp conversation does NOT constitute a confirmed booking.

A booking is only deemed confirmed once:

  • The host (Srijeet Raju) verifies specific date availability for River Vogue.
  • Applicable seasonal tariff and deposit terms are mutually agreed upon in writing.
  • Any requested advance reservation deposit is received and acknowledged by the host.

2. Guest Capacity & Occupancy Policy

River Vogue is an intimate 2-bedroom private residence:

  • Standard Capacity: Designed comfortably for up to 4 adults across 2 private bedrooms.
  • Maximum Permitted Guests: Up to 6 guests total (inclusive of children and additional bedding arrangements).
  • No un-registered overnight visitors are permitted on the property without prior consent from the homestay host.

3. Check-In & Check-Out Timings

  • Check-in: 2:00 PM onwards on the arrival date.
  • Check-out: By 11:00 AM on the departure date to allow housekeeping preparation.
  • Early check-in or late check-out requests are subject to schedule availability and host confirmation.

4. Guest Identification & Statutory Compliance

In accordance with local Kerala government and tourism department regulations, all adult guests must present a valid government-issued photo ID (Aadhaar, Passport, Driving Licence, or Voter ID) prior to or upon check-in. Non-Indian passport holders must provide a valid passport and Indian visa.

5. Riverfront Safety & Nature Courtesies

  • Child Supervision: The riverfront terrace and promenade are situated directly beside natural water currents. Children must be supervised by adult guardians at all times outdoors.
  • Quiet Hours: Quiet hours are observed from 10:00 PM to 7:00 AM to preserve the peaceful rural character and protect local wildlife from noise disturbances. Loud sound systems or disruptive events are prohibited.
  • Smoking & Care: Smoking is strictly prohibited inside the villa bedrooms and interior living halls. Designated outdoor smoking spots may be used with safe ashtray disposal.
  • Environment: Guests are requested not to discard plastic or waste into the river or surrounding nature trails.

6. Cancellation & Refund Policy

Because River Vogue is an exclusive private homestay booked as a whole property, cancellations significantly impact our small schedule. Cancellation terms, advance deposit refund policies, and date rescheduling options will be provided in writing during your direct booking enquiry.

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